This website is owned and operated by Pinnacle Procurements Australasia Pty Ltd (ABN: 72 674 319 441), trading as Pinnacle Procurements Australasia (PPA / Our). The terms of use constitute a binding legal agreement (Agreement) between the Customer (you / your) and Ridgeline in relation to Your access to and use of the PPA website (Website).
PPA ‘s Privacy Policy and Returns Policy are incorporated by reference into this Agreement. The Privacy Policy can be here found at, and the Returns Policy can be accessed by clicking here.
If you do not agree to this Agreement, you have no right to access or use the Website. PPA may change the terms of the Agreement periodically and will publish the most up-to-date terms on its website. Continuing to access and use the Website after a change is published will indicate your acceptance of the new terms. PPA recommends that you regularly check for updates to this Agreement and our Privacy Policy.
We reserve all rights not expressly granted to you under this Agreement.
Your Obligations:
You must not violate or attempt to violate the security of the Website. Do not hack into the Website, PPA’s computer systems, or the systems of other users. Hacking includes unauthorized access, malicious damage, and interference. It involves activities such as mail bombing, spreading viruses, worms, or other malicious programs, deliberately overloading a computer system, broadcast attacks, or any other method designed to damage or disrupt our computer system or website.
You are solely responsible for securing all usernames and passwords used to access the Website and conduct transactions. PPA will not take responsibility for any unauthorized access to the Website or misuse of usernames or passwords. Notify PPA immediately if you suspect or discover any unauthorized access to your username or password.
You must ensure that you have read and understood PPA’s policies, including its Privacy Policy and Returns Policy, before accessing and using the Website.
PPA reserves the right to cancel any user’s username or password at any time.
Shopping terms and conditions:
PPA ‘s products may be purchased online or in store. See store locations on our website for details.
PPA’s products on the Website are not available for purchase by individuals under the age of 18 (minors) or by anyone legally prohibited from entering into binding contracts.
We will treat personal information collected during your online purchase (such as your name, address, and billing details) in accordance with our Privacy Policy.
PPA reserves the right to add, modify, or discontinue any of the services offered on the Website at any time without notice. PPA will not be liable for any decisions to modify or discontinue a service.
Scheduled or unscheduled downtime on PPA’s Website may occur from time to time. PPA will make reasonable efforts to minimize this downtime. However, PPA will not be liable for any consequences resulting from such downtime.
Pricing and payment:
Payment is made in Australian dollars and include Australian GST (10% sales tax). If you pay for Your Product in any currency other than Australian dollars, the amount you have paid for your Product will be subject to foreign exchange rate fluctuations. All prices exclude any shipping charges.
All prices are correct at the time of publication on our Website. PPA may vary prices in the event of price changes or mistakes on reasonable prior notice to you. If PPA requests payment for increased prices, you may cancel the order by giving notice to PPA, which must be received within seven days of the announcement of the increase.
Products on our Website displayed on the site shopping areas can be purchased using the secure online facility. PPA accepts Visa, MasterCard, and American Express. You warrant that you are an authorized user of the credit card used to complete payment in accordance with this clause
When an order is submitted, the actual payment (including applicable taxes) for products purchased by you via the Website is deducted immediately from either the debit or credit card, listed at 5.3 above. All payments are therefore made in full at the time your order is submitted.
Refunds:
You are entitled to a replacement or refund for your goods in accordance with our Return Policy. For detailed information, please refer to the Return Policy linked above in section 1.2.
Please note that faulty goods must be returned within a reasonable timeframe. For additional terms and conditions, please refer to our detailed Return Policy
Shipping Policy and Costs:
For orders shipped within Australia, PPA estimates delivery to be within ten business days from the date payment is received.
If your order has not arrived within ten business days for goods delivered within Australia, please reach out to us as outlined in clause 14.
Shipping costs within Australia are determined by the size and location of the client, and are quoted in Australian dollars, inclusive of GST.
Privacy:
PPA takes its obligations under privacy laws and the security of your personal information very seriously. We store the personal information we collect about you on our database server, managed by Pronto Hosted Services, and handle its collection, storage, use, and disclosure in accordance with the Privacy Act 1988 (Cth). To review our Privacy Policy and gain a detailed understanding of the information we collect and its purposes, please visit our website or email us for a copy.
PPA strives to ensure the security of our Website and your personal information by using the latest encryption technology. However, PPA will not be responsible for any loss resulting from unauthorized access to your account by a third party.
PPA does not guarantee or warrant the information from third-party websites accessed through our website. You access and use all links to third-party websites at your own risk.
Intellectual Property:
All confidential information disclosed by PPA to you, whether under this Agreement or through your access and use of the Website, must remain confidential and cannot be shared with any third party.
The name “Pinnacle Procurements Australasia,” along with the PPA logo and brand, are trademarks, service marks, registered trademarks, copyrights, or other intellectual property owned by PPA and its affiliates (PPA IP). PPA retains full ownership of all PPA IP under this Agreement. You may not use or display any PPA IP during your access to or use of the Website without obtaining prior written consent from PPA.
Limitations of Liability:
PPA makes no express or implied representations or warranties regarding the operation or suitability of the website, except as required by applicable laws.
You acknowledge that your access to, purchases, supplies, and use of the Website are governed by this Agreement and are undertaken at your own risk. The Website is provided “as is” and may contain errors, inaccuracies, or incomplete information. All terms implied by law, except those that cannot be lawfully excluded, are excluded.
To the fullest extent permitted by law, PPA and its affiliates, subsidiaries, related bodies corporate, directors, officers, employees, agents, contractors, successors, or assigns (PPA’s Related Bodies) will not be liable for any damages, economic loss, or other losses arising from or related to the use or access of the Website. This limitation covers all types of losses, including direct, indirect, consequential, exemplary, incidental, special, punitive, or any other damages, such as loss of profits, goodwill, business interruption, or data and information loss.
Certain legislation, including the Competition and Consumer Act 2010 (Cth), may grant rights and remedies that cannot be excluded, restricted, or modified except in limited circumstances. This Agreement must be interpreted in accordance with those statutory provisions. If they apply, and to the extent PPA is permitted, PPA limits its liability for any claim under those provisions to: (A) In the case of goods, the replacement of the goods or the supply of equivalent goods, the repair of the goods, the payment of the cost of replacing the goods or of acquiring equivalent goods, or the payment of the cost of having the goods repaired; and (B). In the case of services, the supplying of the services again or the payment of the cost of having the services supplied again.
This limitation on PPA’s liability applies regardless of whether the claim arises from contract, tort (including negligence), or equity, even if PPA has been informed of the possibility of such loss or damage.
PPA’s liability is limited regardless of whether the claim is based on contract, tort (including negligence), or equity, even if PPA has been informed of the possibility of such loss or damage.
You agree that any liability PPA may have to you under the law will be reduced by the extent to which you contributed to the loss.
Indemnity:
You indemnify PPA for any liability, loss, cost, damage, or expense incurred by PPA due to your breach of this Agreement.
Termination:
PPA may terminate this Agreement at any time without notice. PPA will not be liable for any costs, expenses, or damages resulting from the termination.
General Provisions and Interpretation:
The Website is accessible from both Australia and abroad. PPA does not guarantee that the Website’s content complies with the laws (including intellectual property laws) of any country outside Australia. If you access the Website from outside Australia, you are responsible for adhering to the laws of your location.
Read this Agreement in conjunction with any other agreement and any transactions conducted via the Website under those agreements. This Agreement and the other agreement will govern your transactions. However, unless necessary to enforce this clause, the terms of the other agreement will prevail in the event of any inconsistency between this Agreement and the other agreement.
This Agreement is governed by the laws of Victoria, Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Victoria, Australia, and waive any claims or objections based on lack of jurisdiction or inconvenient forum.
PPA will not be liable for any delay or failure to perform its obligations under this Agreement if the delay or failure results from a force majeure event, including strikes, riots, fires, explosions, acts of God, war, governmental actions, or any other cause beyond PPA’s control.
If a provision of the Agreement is invalid or unenforceable, we will read it down or sever it to the minimum extent necessary, while the remaining provisions will continue in full force.
PPA may assign this Agreement and its rights under it without restrictions. You may not assign, novate, or transfer any rights or duties under this Agreement without PPA’s prior written consent. Any attempt to do so will be void and ineffective.
If any provisions of this Agreement are held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
If PPA fails to enforce any right or provision of this Agreement, it will not be considered a waiver of that right or provision.
This Agreement constitutes the entire agreement between the parties and replaces all other representations, negotiations, arrangements, communications, understandings, or agreements, whether written or oral.
This Agreement does not create a partnership or joint venture between you and PPA.
The headings are for convenience only and do not impact the interpretation of this Agreement.
The terms “including” or “includes” mean “including, but not limited to” or “includes, without limitation,” respectively.
The rights, remedies, and powers of the parties under the Agreement are cumulative and do not exclude any additional rights, remedies, or powers.