We are open Monday to Friday, 10 AM to 3 PM.
We are in Melbourne, Australia, but visits are by appointment only.
You can reach our customer support team at support@pinnacleaustralasia.com or call us at 03 9010 5057.
We offer a wide range of firearms, including rifles, shotguns, and handguns from trusted brands.
Our knowledgeable team is here to help! Contact us for personalized advice based on your specific requirements.
Yes, we offer warranties on many of our products. Please check the product details or contact us for more information.
You can track your order using the tracking number provided in your confirmation email.
We offer various shipping options to suit your needs. Shipping costs are calculated at checkout based on your location and the size of your order.
Visit our “Reseller Login” page and fill out the application form. Our team will review your application and get back to you.
As a reseller, you get exclusive pricing, priority support, access to marketing resources, and more.
Yes, we offer comprehensive training and onboarding for our resellers, including product training, sales techniques, and marketing support.
Enjoy exclusive discounts, earn points with every purchase, get early access to new products, and receive special birthday rewards.
Sign up through our “Connect with Pinnacle” page and start earning rewards today.
We welcome your stories and ideas! Submit your content to marketing@pinnacleaustralasia.com with the subject line “Blog Contribution.
Submissions should be 500 to 1,500 words, in Word or PDF format, and include high-quality images or videos. All content must be original and not published elsewhere.
You can expect to receive notifications from us once or twice a month.
We review and update our FAQ page regularly, at least every quarter, to ensure all information is current and accurate.
Absolutely! We value your feedback. Use the “Was this helpful?” button at the end of each answer to let us know how we can improve.
If you can’t find the answer you’re looking for, please contact us directly at support@pinnacleaustralasia.com or call us at 03 9010 5057.
Great question! If Pinnacle Australasia were an animal, we’d be an eagle. 🦅 Why? Because eagles are known for their keen vision, precision, and strength—just like us! We pride ourselves on our sharp focus on quality, our precise knowledge of firearms and outdoor gear, and our strong commitment to customer satisfaction. Plus, eagles are majestic, and who wouldn’t want to be associated with that?